Privacy Policy for Market Minds Creative

At Market Minds Creative, we value your privacy and are committed to protecting your personal information in compliance with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, https://marketmindscreative.com, or engage with our services.

1. Information We Collect

We collect information you provide directly and data automatically gathered when you interact with our website or services.

Information You Provide

Contact Information: Name, email address, phone number, or business details submitted via contact forms, email subscription forms, or during inquiries about our marketing and creative services.

Service-Related Information: Details about your marketing needs, creative requirements, campaign goals, or preferences shared during consultations or project transactions.

Communications: Information from emails, phone calls, or other correspondence with our team.

Automatically Collected Information

Device and Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, collected via cookies, pixel tags, or analytics tools.

Log Data: Server logs capturing access times, dates, and technical details (e.g., error reports).

Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site performance, and deliver personalized content. See our Cookie Policy for details.

2. How We Use Your Information

We use your personal information to provide, improve, and promote our marketing and creative services. Specific purposes include:

Responding to inquiries and providing tailored marketing or creative advice.

Sending marketing emails or newsletters (with your consent, where required).

Analyzing website usage to optimize performance and user experience.

Processing transactions or facilitating creative project deals.

Complying with legal obligations or resolving disputes.

3. How We Share Your Information

We may share your personal data with:

Third-Party Service Providers: CRM platforms (e.g., Market Minds Creative CRM), email marketing tools (e.g., Market Minds Creative CRM), or analytics providers (e.g., Google Analytics) to support our operations. These providers are contractually obligated to protect your data.

Business Partners: With your consent, we may share data with trusted partners (e.g., media buyers, web developers) to facilitate integrated project delivery.

Legal Compliance: If required by law, regulation, or legal process (e.g., court orders), or to protect our rights, property, or safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with notice provided as required by law.

We do not sell your personal information to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process personal data based on:

Consent: For marketing emails or non-essential cookies.

Contractual Necessity: To fulfill inquiries or provide creative services.

Legitimate Interests: For website analytics or fraud prevention, where your rights are not overridden.

Legal Obligation: To comply with applicable laws.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.

Correction: Update or correct inaccurate data.

Deletion: Request deletion of your data, subject to legal retention requirements.

Restriction: Limit how we process your data.

Portability: Receive your data in a structured, machine-readable format.

Object: Object to processing based on legitimate interests.

To exercise these rights, contact us at [email protected]. We will respond within 30 days (or as required by law).

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example:

Contact information is kept until you unsubscribe or request deletion.

Transaction data is retained for 7 years to comply with tax and legal requirements.

Analytics data is anonymized and stored indefinitely.

7. Data Security

We implement reasonable security measures, including encryption, secure servers, and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

8. Third-Party Services

Our website may contain links to third-party sites (e.g., partner websites). We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal information.

9. International Data Transfers

If you are outside the U.S., your data may be transferred to and processed in the United States, where our servers are located (such as Ohio). We ensure appropriate safeguards (e.g., Standard Contractual Clauses for GDPR) for international transfers.

10. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to request deletion.

11. Cookie Policy

We use cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences via your browser settings or our cookie consent banner. Essential cookies are required for site operation; non-essential cookies (e.g., for analytics) require your consent.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified via email (if provided) or a prominent notice on our website, effective 30 days after posting. Minor changes take effect immediately. Check this page regularly for updates.

13. Contact Us

For questions or to exercise your data rights, contact us at:

Email: [email protected]

Phone: (419) 574-5547

14. Compliance with Privacy Laws

We comply with all applicable US Federal laws, as well as specific international data protection laws, including:

GDPR: For EU residents, ensuring transparency and user rights.

PIPEDA: Obtaining consent for data collection in Canada.

If you believe we are not complying, you may file a complaint with your local data protection authority.

How to Access This Policy

This Privacy Policy is accessible via the footer of every page on https://marketmindscreative.com, on contact forms, and during account registration or inquiry processes.